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Website Privacy policy

This privacy policy applies to the www.marhotels.comwebsite.

Please read it carefully. In this policy you will find important information about the processing of your personal data and the rights that are in force on this subject matter.

 

We reserve the right to update our privacy policy at any time for business decisions, as well as to comply with any legal or case law. If you are unsure or need any clarification regarding our Privacy Policy or rights, you may contact us via the channels listed below.

 

You declare that the data you provide, now or in the future, is correct and truthful, and you agree to communicate any changes thereto. In the event of any third-party personal data being provided, you undertake to obtain the prior consent of those affected and inform them about the content of this policy. In general, the fields on our forms that are marked as mandatory must be completed in order to process your requests.

 

1.Who is responsible for processing your data?

The personal data controller for this website is:

Data controller: CADENA MAR, S.L.

Postal address: Gran Via Asima, 1 - Polígono Son Castelló - Palma de Mallorca - 07009 - (Balearic Islands) - Spain

Phone: +34 971 43 66 55

Email: Info[@]marhotels.com

Data Controller contact information: gdpr[@]marhotels.com

 

2. For what purposes will we process your data?

Our users’ data will be processed in order to manage our relationship with them, respond to their requests and enquiries, for the administration and management of website security, and compliance with our legal obligations. This data will also be processed for analytics purposes and to improve the quality of our services. We will also process your data for the sending of commercial communications, through any medium, including electronic, about products or services provided by the group to which the Data Controller belongs (Batle Group) is used. Regarding bookings, the bank card details you provide will be used to meet possible penalties regarding cancellations or no-shows under the tariff’s conditions. The processing of your booking implies the aforementioned processing of your data, therefore the booking will not be carried out in the event that you oppose said processing.

 

3. How long will we retain your data?

Generally, we retain your data for the duration of your relationship with us and, in any case, during the time periods set out in the applicable legal provisions, e.g. for accounting and tax, and for the time necessary to address potential liability deriving from the processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected. Access logs for the website’s restricted areas will be deleted a month after their creation. Browsing data will be cancelled after the website connection is completed and statistics are created. The data processed for business purposes will be kept in force until you request its deletion.

 

4. Who can we share your data with?

Your data will only be communicated to third parties under legal obligation, with your consent or when your request implies such communication.

 

5. Legal basis for processing. 

The legal basis for the processing of your personal data is the management of the legal relationship with our users, compliance with our legal obligations, and our legitimate interest in managing the security and quality of the website and promoting our services. Based on your consent, we will process the bank card details that you provide to cover potential cancellation or no-show penalties under the tariff’s conditions. The processing of your bookings implies the aforementioned treatment, meaning the processing will not be carried out if you do not give consent. The sending of commercial communications about Grupo Batle’s products and services via electronic means is based on the consent given for such purposes.

 

6. What are your rights?

 You have the right to obtain confirmation as to whether or not we are processing your personal data and, if we are, you have the right to access it. You may also request that your data be rectified when inaccurate or to complete incomplete data, as well as to request its deletion when, amongst other reasons, the data is no longer necessary for the purposes for which it was collected.

 

In certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process data affected by the formulation, exercise or defence of claims or to look at the protection of the rights of others.

 

In certain conditions and for reasons related to your particular situation, you may still object to the processing of your data. In this case, we will no longer process data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defence of claims, and under certain conditions you may request the portability of your data to be transmitted to another data controller.

 

You may revoke your consent for certain purposes, without affecting the lawfulness of the processing based on consent prior to your withdrawal and you may file a complaint with the Spanish Data Protection Agency.

 

To request to opt out of your data being processed, for business purposes, you can send an email to the following email address: info[@]marhotels.com.

 

In order to exercise your rights, you must submit a request accompanied by a copy of your national identity document or other valid identification document by post or email to the addresses listed in the ‘Who is responsible for processing your data?’ section.

 

You can learn more about your rights and how to exercise them on the Spanish Data Protection Agency website at http://www.agpd.es.