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Yes, you can arrive at the hotel whenever you like, although your room will usually be ready by 3:00 PM. If you arrive earlier, our reception staff will be happy to store your luggage while we prepare your room to ensure it is in perfect condition for your stay.

No, we do not offer the option of early check-in. However, if your room is ready before 3:00 PM, we will gladly provide you with the keys free of charge.

Yes, the reception at Mar Hotels is open 24 hours a day.

Yes, please note that check-out is at 12:00 PM. If you wish to stay in your room longer, please check availability and pricing at the reception.

Whenever possible and subject to availability, if a reservation includes multiple rooms, we will do our best to place them together. We also encourage you to leave a comment in your reservation.

If you would like to celebrate an event at the hotel, please contact us at info@marhotels.com or call (+34) 971 43 66 88. Additionally, we invite you to check out our extra packages designed to make your stay even more special: https://info.marhotels.com/playa-de-muro-suites/extras

Mar Hotels Playa de Muro Suites is a hotel for all ages! We offer entertainment and activities for both children and adults.

The activities are designed for children aged 4 years and upwards. Parents must stay at the hotel while the activities take place.

No, registration is not required to participate in entertainment activities.

No, we currently do not offer a babysitting service.

Mar Hotels Playa de Muro Suites has four pools: one large outdoor pool, two children’s pools with Splash!, and one exclusively for Junior Suite Swim Up guests (18+).

No, Mar Hotels Playa de Muro Suites does not have a heated pool.

Yes, the pools are open from the hotel's opening day until the end of the season.

If you have any food allergies or gluten intolerance, we recommend informing the maître d’ upon your arrival at the restaurant. They will be happy to offer you a wide range of suitable options.

Yes, but you must inform the restaurant’s maître d’, who will take note of the change. Usually, the meal plan should remain the same throughout your stay.

No, Spanish regulations do not allow us to prepare takeaway meals, as they do not guarantee compliance with cold/hot chain safety standards.

Yes, if you arrive after dinner service, a cold meal will be waiting for you in your room.

Mar Hotels Playa de Muro Suites has an open, barrier-free parking area, free of charge but with limited spaces.

No, it is not possible to reserve a parking space at the hotel.

Yes, you can arrive at the hotel whenever you wish, although your room will usually be ready at 3:00 PM. If you arrive before that time, the reception staff will be happy to store your luggage while we prepare your room to ensure it's in perfect condition for your stay.

No, we do not offer the option of early check-in. If your room is ready before 3:00 PM, we will give you the keys free of charge.

Yes, the reception at Mar Hotels is open 24 hours a day.

Yes, remember that check-out is at 12:00 PM. If you wish to stay in the room later, please check with reception for availability and the price.

As much as possible and subject to availability, if a reservation includes several rooms, we will try to place them together. On the other hand, we encourage you to leave a comment in your reservation.

If you wish to celebrate an event at the hotel, contact us via info@marhotels.com or call (+34) 971 43 66 88. We also encourage you to check out the extra packages we offer to make your stay a little more special. https://info.marhotels.com/mar-hotels-paguera-and-spa/extras

Mar Hotels Playa Mar & Spa is a hotel for all ages! We have animation and activities for both children and adults.

The activities are designed for children aged 4 years and upwards. Parents must stay at the hotel while the activities take place.

No, you do not need to register for the animation activities.

No, we currently do not have a babysitting service.

Mar Hotels Paguera & Spa has 4 pools. Two outdoor pools for adults and two for the little ones.

No, we do not have a heated pool.

Yes, the pools are open from the opening day of the hotel until the closing day of the season.

Children under 16 years old can access the spa between 12:00 PM and 4:00 PM, always accompanied by an adult.

If you are a guest of Mar Hotels, you will not need to pay any extra service to enjoy the spa.

It is mandatory to wear a cap and flip-flops to access the spa. If needed, you can purchase them at reception for €2 and €3, respectively.

We recommend that if you suffer from any food allergies or gluten intolerance, inform the maître when you arrive at the restaurant so they can offer you a wide variety of options we have for you.

Yes. You will need to inform the maître at the restaurant so they can note it. Normally, you will have to maintain the same meal or dinner plan throughout your stay.

No. Spanish law does not allow us to prepare takeaway food as it does not guarantee the proper maintenance of the cold/hot chain.

Yes, you can arrive at the hotel whenever you wish, although your room will typically be ready at 3:00 PM. If you arrive before that time, the reception will be happy to store your luggage while we prepare your room to ensure it is in perfect condition for your stay.

No. We do not offer the option of early check-in. If your room is ready before 3:00 PM, we will provide you with the keys free of charge.

Yes. The reception at Mar Hotels is open 24 hours a day.

Yes, please remember that check-out is at 12:00 PM. If you wish to stay later in the room, check with reception for availability and pricing.

As far as possible and subject to availability, if a reservation includes multiple rooms, we will try to place them together. We also encourage you to leave a note on your reservation.

If you wish to celebrate an event at the hotel, please contact us via email at info@marhotels.com or call (+34) 971 43 66 88. Additionally, we encourage you to check out the extra packages we offer to make your stay even more special. https://info.marhotels.com/mar-hotels-alcanada/extras

No, currently, we do not offer a babysitting service.

Mar Hotels Alcanada has 2 pools: one large outdoor pool and a shared one for the younger guests.

No, we do not have a heated pool at the hotel.

Yes, the pools are open from the opening day of the hotel until the closing day of the season.

We recommend that if you suffer from any food allergy or gluten intolerance, you inform the maître upon your arrival at the restaurant so that they can offer you the wide range of options available.

Yes. You will need to inform the maître at the restaurant so that they can note it down. Typically, you will need to maintain the meal plan (lunch or dinner) for the entire stay.

No. Spanish legislation does not allow us to prepare takeaway meals as it does not guarantee compliance with the cold/hot chain.

No, Mar Hotels Alcanada does not have private parking.

At the hotel reception, we offer external rental services for bicycles, cars, and motorcycles.

If your reservation includes a baby under two years old, upon arrival, you will find a travel crib and bedding for the baby in your room. For any other baby items, please consult reception.

Yes. We can prepare baby food at the restaurant upon request. We also have microwaves available to heat your baby’s food if necessary.